We proudly serve as exclusive distributors of LA GIRL products in Pakistan, ensuring that all items in our inventory are guaranteed to be 100% authentic. To address any potential uncertainties, our valued customers have the option to request verifiable proof of authenticity.

We offer a hassle-free return policy, allowing customers to initiate returns within 15 days of purchase for unused and unopened products. Please note that return shipping costs are the responsibility of the customer. Upon receipt of the returned product, the refund or exchange process will take 7-10 business days.

Kindly be advised that refunds or exchanges will be declined for products that are broken, used, or opened. Your understanding and cooperation in adhering to these terms are greatly appreciated.

While we implement meticulous packaging procedures to ensure the utmost security of your order, we acknowledge that certain makeup items are inherently delicate. In the event of receiving damaged items, we kindly request that you provide evidence of the damage within 3 hours of receiving the shipment. Subsequently, we will require 4-5 working days to process your request, and compensation will be offered in the form of a discount coupon commensurate with the actual damage incurred. Your prompt cooperation and understanding in this matter are highly appreciated.

Typically, our delivery period ranges from 3 to 5 working days in most instances. However, it's important to note that there may be occasional uncertainties that could extend the delivery time to around 7-10 days.